![]() If this address is incorrect or not the address you were expecting, you may simply need to re-send the email to the correct email address. Ultimately, the issue resides with the recipient’s email server and can’t be fixed by yourself or Conetix.īefore contacting the intended recipient via a different method to let them know of the issue (eg, by using a different email address or calling them by phone), you may first wish to check the message at the very top of the bounce-back email to confirm that you are sending the email to the correct address This could indicate a possible issue with the receiving mail server, or that it may not be configured correctly. This email essentially is advising that the receiving server had an issue passing your email on to the intended recipient’s email account. is not permitted to relay through this server without authentication.” A bounced email is an email that was rejected by a mail server and thus is not delivered to the final recipient. specific words or phrases in the message subject or body (which may be more useful in your case) For actions, you can specify both of the following in the same rule: reject (bounce) the message with a notification to the sender. “550 5.7.368 Remote server returned authentication required to relay -> 550 Please turn on SMTP Authentication in your mail client. Conditions for a rule can be set to to look for. ![]()
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